Insurance Overview

Sentry International Transit Insurance
When you select Sentry International to move your personal belongings, you can be confident that you are entrusting your valued possessions to one of the world’s most qualified and quality conscience organizations. In choosing Sentry International, you will have the personal attention to details that is required to ensure a smooth international relocation.

However, there are many inherent risks in moving and accidents can always happen. For total peace of mind, we strongly recommend that you insure your shipment against transit damage or accidental loss. Sentry International offers a fully comprehensive transit insurance policy administered by specialist Brokers and secured by Underwriters in a selection of the world’s safest insurance markets.

Valuing Your Shipment
In the event of a claim, you will want true and fair compensation for the lost or damaged item. The best way to ensure that you get a satisfactory settlement is to fully insure ALL the goods in your shipment for their FULL REPLACEMENTVALUE at DESTINATION. Remember: an item purchased for $1,000 five years ago may cost $1,500 to replace. Also, an item purchased perhaps in Asia may cost you much more to purchase when you get to your new home in Europe or America.

The Valued Inventory
Enclosed with this booklet is your application form. The application form can be used as your valued inventory. Simply list the number of each particular item to be included in your shipment and declare the full value. At a minimum, you must specifically declare and value ALL items which are over US $500 (or equivalent) in value. Items under this value can be grouped together or declared individually.

If you prefer, you may use any other alternative form or paper to list your shipment items and values, provided that you follow the same guidelines. You can even provide us with your valued inventory on computer disk if this is more convenient.

Whichever way you prepare your valued inventory, it should be as comprehensive as possible. The more specific you can be, the greater the likelihood of a swift and full settlement in the event of a claim.
Once you have prepared your fully valued inventory, you should add all the values together and transfer the figure to the total column on the application form. You can insure your goods in any currency you choose, but you must declare the currency on the form, otherwise we will assume that the values are in the United States Dollars.

You also have the option to insure the cost of your moving charges. If the shipment is lost, then the insurance company would reimburse your moving expenses. To benefit from this protection, simply itemize the actual moving charges on your valued inventory, then add the value of your goods to the shipping costs to calculate the Grand Total.

Highlights of Policy
The full terms and conditions of coverage are printed on the reverse of the application form. Once your application form has been received, and the premium paid, a certificate of insurance will be issued. The certificate may be given to you by your Sentry International Counselor at the point of origin or forwarded with the shipping documents to your final destination.

Scope of Coverage – Subject to the terms and conditions, the policy covers new and used household goods, personal effects, automobiles and motorcycles for ALL RISKS of physical loss or damage during transit. The coverage starts when the Sentry International representative agent begins to pack in your home, and remains in effect during the normal course of transit until the goods are delivered to your new home.

Co-Insurance Clause – You must value your goods for their full value and you must insure all the items in your shipment, otherwise you may not be able to recover the full amount of any claim.

Pair and Set Clause – Any article which is part of a pair or set, the measures of loss or of damage to such article or articles shall be the reasonable and fair proportion of the total value of the pair or set giving consideration to the importance of said article or articles.

Repair and Replacement Clause – In the event of a claim, the insurance company has the option to give you a cash settlement or to repair or replace the item. If an item is repaired, the Underwriters are not responsible for any depreciated value.

Certain types of loss or damage are not covered. The principle exclusions are loss and damage to cash, notes, stamps, coins, deeds, tickets, traveler’s checks, jewelry, watches, trinkets or similar valuable articles.

Damage to Packed By Owner Items is not covered, and loss to these items is not covered unless you provide a separate fully-valued list of owner-packed contents.

In the Event of a Claim
If, upon delivery, you notice damage or missing items, you should mark the delivery receipts and inventory accordingly. You must then notify the settling agent or surveyor of your intent to make a claim within 45 days of delivery. A list of Lloyds settling agents is attached to the certificate of insurance.

If the claim exceeds US $2,500.00 (or equivalent) it may be necessary to have an insurance surveyor verify the loss and damages. If the claim is less that US $2,500.00 (or equivalent) in value then a survey may not be necessary. Depending on the nature of the claim, you will be asked to provide repair estimates, original invoices or estimated replacement quotes. You will also be asked to provide the original insurance certificate and copies of any relevant correspondence. You must make your actual claim within 90 days of the initial notice of your intent to make a claim.

More information on claims reporting procedures is included with the certificate of insurance, or please contact your Sentry International Counselor for further clarification.

Storage Extensions
The insurance policy covers your goods during all aspects of the move, including any duration in shipping or transit warehouses, provided this is a part of the normal transit process. If you require temporary or long term storage at either the origin or destination then it may be necessary to request a “storage coverage extension.”

The first 60 days storage coverage is included free of charge. An application form for extension of storage coverage is included with this package and a duplicate application form is included with the actual certificate of insurance. You should note that it is your responsibility to ensure that the application form is completed, returned to our office, and that the storage extension premium is paid. Failure to do so may mean that your transit policy would lapse during an extended storage period.

Please consult our office for full details if you require storage or an insurance extension.

Storage Coverage Extension Application
(Subject to approval of and validation by Underwriters)

Certificate No.

The Policy protect your shipment at the premises of or in the custody of Sentry International or his agent for a period not to exceed 60 days while in storage at origin and up to 60 days while in storage at destination. Should your shipment be in storage at an enclosed approved warehouse for a longer period of time, this Storage Extension Request Form must be completed and mailed to your Sentry International Counselor with the appropriate insurance charges PRIOR to the aforementioned expiration of the free storage.

Note: Extension is based on periods of 30 days only. Insurance charges calculated at a rate of of the declared value per month or part thereof.

Origin storage beginning                                         ending                                      
(60 days from the time the shipment enters the custody of Sentry International)

Destination storage beginning                                         ending                                      
(60 days from date effects arrive in port)

Place where goods are to be stored:
                                                                                                                                              

Storage Charges Computation
  Mail endorsement to:
Insured Value                                                       
(Must be the same as appears on the certificate)
Name                                                           
= Monthly charges                                                 Address                                                       
X No. of months                                                     Address                                                       
= Storage charges                                                  
+ Handling fee                                                         
= Total charges to be paid